Simran

Simran

Hello,

I’m Simran, a Network Security Engineer skilled in firewall management, VPN configuration, traffic analysis, and endpoint protection. I secure cloud & on-premise environments using tools like Palo Alto, Wireshark, and SSL/IPSec protocols.

Technical Skills

Root Cause Analysis (RCA)

Configured and maintained firewall policies using Palo Alto Prisma Access, App-ID, and Content-ID for threat prevention and secure remote access.

Documentation & Reporting

Managed IPSEC tunnels, SSL decryption, and traffic steering; optimized site-to-site VPN stability and encrypted communication flow.

Process Optimization

Worked with DNS, DHCP, TCP, HTTP/S protocols and used Wireshark for packet inspection and troubleshooting of flow-based traffic issues.

Communication & Client Interaction

Configured mobile user access, virtual networks, and service connections within Palo Alto console to ensure secure cloud connectivity.

Team Collaboration

Applied OSI model, IPv4 addressing, and routing concepts to support policy deployment, NAT rules, and subnet structure configurations.

Critical Thinking & Problem Solving

Used Panorama and Fawkes GUI/CLI tools to trace sessions, debug NAT issues, and validate rule hits, cutting resolution time by 40%.

Non-Technical Skills

Root Cause Analysis (RCA)

90%

Documentation & Reporting

85%

Process Optimization

80%

Communication & Client Interaction

88%

Team Collaboration

80%

Critical Thinking & Problem Solving

84%

Education

Bachelor of Technology in Computer Science

Gurukul Institute of Engineering and Technology

India

experience

Jan 2024 – July 2025

Case Management Associate

CAN Pathways Immigration Consultancy

Managed 150+ immigration files with a 95% closure rate. Audited timelines, automated client alerts, and optimized SOPs—cutting compliance errors by 40% and increasing case accuracy. Trained new staff and redesigned intake workflows for better efficiency and faster submissions.

July 2021 – July 2023

Technical Support Engineer

Movate Inc.

Resolved 80+ monthly support cases involving SSL decryption, GlobalProtect, IPsec tunnels, and certificate issues. Used Prisma Access, Panorama, and Wireshark to reduce incident time by 40%. Created KB updates, escalated bugs, and met 98% SLA compliance on critical security tickets.

Contact

Call us

+1 825-454-3665

Email us

simransidhusks@gmail.com

Visit us

Alberta, Canada